tag:blogger.com,1999:blog-24017814.post114383066710396427..comments2023-08-16T08:30:19.873-07:00Comments on Sadly Waiting for Recess: Vegetarian Times - Bad Customer ServiceMr. Walkerhttp://www.blogger.com/profile/16125024096735394592noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-24017814.post-1144043456286440362006-04-02T22:50:00.000-07:002006-04-02T22:50:00.000-07:00Carrie, thanks for your post. Yeah, it's frustrat...Carrie, thanks for your post. Yeah, it's frustrating because I did pay for it. They already have my money, but I still don't have the book I wanted. I did cook something from The Nutritional Yeast Cookbook, which turned out good, so that helped ease my anger. It's also frustrating because I used to subscribe to Vegetarian Times, and I want to support companies like theirs, but bad customer service is bad customer service. I will definitely post a follow-up.Mr. Walkerhttps://www.blogger.com/profile/16125024096735394592noreply@blogger.comtag:blogger.com,1999:blog-24017814.post-1143908455720053832006-04-01T08:20:00.000-08:002006-04-01T08:20:00.000-08:00Wow, that's really awful. Everyone just keeps pass...Wow, that's really awful. Everyone just keeps passing the buck. I'll be interested to hear if you get it resolved and what happened. <BR/><BR/>It makes me think of an experience my husband had a few years ago. DVD machines were fairly new and still rather expensive. We had taken a trip to Las Vegas where Jim was a bit lucky and won about $650 on a slot machine. (I was quite envious, because the most I won was like $2.50). He wanted to get a DVD machine and it's free money, so why not. He bought a very nice Sony one, which we still have and which works great by the way. There was a "special offer" inside the box where you could choose 10 DVD movies for free because you purchased this machine. So Jim ticked off an assortment of what he'd like and sent it away. A while later his box of movies arrived. I guess they didn't have all of his selections in stock so they substituted some, about 4 out of the 10. Now, my husband is an action/war/history kinda guy. He also likes a good drama now and again. He got sent "Stepmother" with Julia Roberts and some other girlie movie. He was a bit angry. Not over the substitutions so much, but obviously they didn't even look to see what other movies he might be interestd in based on his choices. He went through a bunch of phone calls, like you, to second and third party companies to try and see if he could exchange them for something else. He never got anywhere. He tried to sell them on e-bay and no one wanted them! HA! Eventually, they were put in a box for charity pick up. Maybe someone out there will enjoy them. <BR/><BR/>Different from your story though, you PAID for your book. I subscribe to Vegetarian Times and quite like the magazine. I'm really sorry to hear about your frustrating encounter. Please post a follow-up. In the meantime, try something from the Nutritional Yeast book to help calm your mind. Cooking is great therapy! Cooking while enjoying a glass of wine is even better therapy! :o)<BR/>Happy weekend!Carrieā¢https://www.blogger.com/profile/03326682699231189746noreply@blogger.com